How do I track my order?Updated a year ago
We ship all over the world!
Please scroll down to find information for the country you are located in below.
AUSTRALIA
All of our Australian orders are shipped using Australia Post. When your order is shipped, you will receive an email from us with your Australia Post tracking number.
To track your parcel using Australia Post, you can follow these steps:
Visit the Australia Post website
Enter the tracking number for your parcel in the "Track your item" field. You can find the tracking number on your receipt, or in the confirmation email you received when you made the order.
Click on the "Track" button.
The website will display the status of your parcel and its location, as well as the expected delivery date.
You can also sign up for email or SMS notifications to receive updates on your parcel's delivery status.
If you have any questions or concerns about your parcel's delivery, you can contact Australia Post customer service by phone at 13 POST (13 7678), or through their online contact form on their website.
UNITED STATES OF AMERICA
All of our US orders are shipped using DHL. When your order is shipped, you will receive an email from us with your DHL tracking number.
To track your parcel you can follow these steps:
Visit the DHL website
Enter your tracking number in the "Track A Package" field section.
Click on the "Track" button.
The website will display the status of your parcel and its location, as well as the expected delivery date.
You can also sign up for email notifications to receive updates on your parcel's delivery status by clicking on the "Request Status Updates" Button and providing your email address.
If you have any questions or concerns about your parcel's delivery, you can contact DHL customer service by phone at +1 317-554-5191, or through their online contact form on their website.
UNITED KINGDOM
All of our UK orders are shipped using Royal Mail. When your order is shipped, you will receive an email from us with your Royal Mail tracking number.
To track your parcel using Royal Mail, you can follow these steps:
Visit the Royal Mail Website
Enter your Tracking number in the 'Track an Item' section on the right-hand side of the webpage.
Click on the "Track your delivery" button.
The website will display the status of your parcel and its location, as well as the expected delivery date.
If you have any questions or concerns about your parcel's delivery, you can contact Royal Mail customer service through their online contact form on their website.
CANADA
All of our CANADIAN orders are shipped using Canada Post. When your order is shipped, you will receive an email from us with your Canada Post tracking number.
To track your parcel using Canada Post, you can follow these steps:
Visit the Canada Post Website
Enter your Tracking number in the 'Track your delivery' section.
Click on the "Track" button.
The website will display the status of your parcel and its location, as well as the expected delivery date.
- You can also sign up for email or text notifications to receive updates on your parcel's delivery status.
If you have any questions or concerns about your parcel's delivery, you can contact Canda Post customer service by phone at 1-866-607-6301, or through their online contact form on their website.